Preorder Policy

AirKnit preorders allow you to be among the first to receive our newest products. Here is what you need to know before placing a preorder.

Payment

Preorders are charged in full at the time of purchase. By placing a preorder, you authorize AirKnit to collect payment immediately. Your order will be held and fulfilled as soon as your item becomes available.

Estimated Ship Date

Preordered items are currently estimated to ship in mid-June 2025. This date represents our best current estimate based on production timelines. You will receive a shipping confirmation and tracking number by email as soon as your order has been dispatched.

Combined Orders

If your order includes both in-stock and preorder items, your entire order may be held and shipped together when the preorder item becomes available. If you would like in-stock items shipped immediately, we recommend placing a separate order.

Delays

While we work hard to meet our estimated ship dates, production and logistics timelines can occasionally shift due to factors outside our control. In the event of a meaningful delay, we will notify you by email with an updated estimated date. We appreciate your patience and are committed to keeping you informed.

Questions about your preorder? Contact us at hello@airknitpet.com and our team will be happy to help.

Questions?

For anything not covered here, reach us at info@airknitpet.com. We are a small, passionate team and we will always do our best to help.